Supervisor Operations

PULL FORWARD. FULL FORCE.

*Für die deutsche Stellenanzeige bitte oben die Sprache wechseln*

Rail Force One Germany, based in Duisburg, specializes in freight transport with our reliable train drivers and high-performance trains, ensuring that cargo arrives safely at its destination.

We are looking for an experienced Supervisor Operations to join our team. In this responsible position, together with your team, you ensure the safe execution of operational planning and guarantee that our transports are carried out reliably and efficiently. Our focus is on operating safely and to a high standard around the clock.

Your responsibilities:

• Together with another Supervisor Operations, you lead and coach a team of approximately 15 employees within rail operations

• You ensure the safe operational implementation, execution, and monitoring of transport planning

• You are responsible for the entire operational process from order intake to the execution of transports

• You work closely with dispatching as well as internal and external departments

• You manage, monitor, and optimize operational processes and ensure smooth railway operations

• You coordinate solutions in the event of operational disruptions or extraordinary incidents and act proactively whenever deviations or problems occur

• You actively support your team in daily operations and provide stability and structure, even in hectic situations

• You plan training sessions and continuously develop the competencies of your employees

• You create and adjust duty rosters and review monthly time tracking records

• You ensure compliance with all safety regulations, operational requirements, and the safety management system

• You analyze operational KPIs, prepare reports, and maintain operational administration

• You actively contribute to the further development and expansion of operational activities

Your profile:

• You have at least 5 years of professional experience in the railway sector; knowledge of the RAILCUBE system is an advantage

• You have excellent German language skills (C1) as well as good English skills (B1)

• You possess a strong process-oriented mindset

• You work analytically, solution-oriented, and customer-focused

• You can quickly switch between different situations and maintain an overview even under pressure

• You think across departments and act responsibly

• You have a coaching leadership style and enjoy sharing your knowledge with others

• You are flexible, accurate, and a true team player

Our offer:

• Above-average, attractive remuneration and employee benefits such as company health insurance and pension plans, capital-forming benefits, bicycle leasing, employee discounts, and much more

• Workplace in a modern and attractive new building with underground parking

• IT equipment including company cell phone and free drinks and fruit

• Friendly working atmosphere and good training opportunities

We strive to create a working environment in which our employees feel valued, supported, and inspired. Become part of our dedicated team and play an active role in shaping the future of rail freight transport!