Disponent Operations Center

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PULL FORWARD. FULL FORCE.

We are looking for an experienced Dispatcher to join our team. With strong organisational skills and a sense of responsibility, this person will coordinate the deployment of locomotives, wagons and staff, and – even in the event of disruptions – ensure the safe transport of goods by keeping a clear head, communicating effectively and finding appropriate solutions.

Rail Innovators Group and Rail Force One

Rail Innovators Group, headquartered in Rotterdam, brings together Raillogix, Rail Force One, Railrelease and CWS, covering the entire rail freight value chain – from planning and traction to leasing and maintenance. Rail Force One Germany, based in Duisburg, specializes in freight transport with our reliable train drivers and high-performance trains, ensuring that cargo arrives safely at its destination.

Your responsibilities will include:

• You monitor and control the operational deployment of our locomotives, wagons, and personnel in national and international freight transport

• You coordinate and order train paths in close consultation with internal and external partners

• You monitor ongoing rail operations and all train movements in real time

• You coordinate measures in the event of operational disruptions such as line closures, accidents, or extraordinary events and ensure safe operations

• You proactively inform customers about delays, cancellations, or schedule changes and develop practical alternative solutions

• You ensure compliance with all safety regulations, operational requirements, and quality standards

• You work closely with internal departments such as maintenance, engineering, and human resources, as well as with international partners

• You ensure a structured and complete shift handover

• You carefully document timetables, operational changes, disruptions, and performance indicators

• You use and maintain rail-specific IT and dispatching systems for planning, monitoring, and evaluating operations

Your profile:

• You already have experience in rail freight transport or dispatching

• Good knowledge of rail-specific processes is an advantage

• You have strong organizational skills, are decisive, and have a high sense of responsibility

• You enjoy working in a team, are structured, and can set priorities

• You are resilient and flexible—even when things get hectic

• You have good written and spoken English skills and a basic knowledge of MS Office

• You are willing to work in a 3-shift system

What we offer:

• Above-average, attractive remuneration and employee benefits such as company health insurance and pension plans, capital-forming benefits, bicycle leasing, employee discounts, and much more

• Workplace in a modern and attractive new building with underground parking

• IT equipment including company cell phone and free drinks and fruit

• Friendly working atmosphere and good training opportunities

Does this role sound like the right challenge for you? Then apply directly via the application button.

Would you like to find out more about this role beforehand?

Please contact our HR Business Partner:

Mrs Stephanie Goerzen

Telephone: +49 (0)173 5753659

Mail: s.goerzen@railinnovators.group